We all know Zoom a little too well, the video conferencing platform that exploded in popularity during the pandemic. Today, it is the go-to platform for nearly every office, school, and organization alike.
However, it seems that in its rise to stardom, the company had tried to pull a bit of a fast one on its users, reportedly updating its Terms of Service on its website without sending an email notification to its users or explaining the changes in detail.
Zoom’s initial Terms of Service update
First, Zoom updated its Terms of Service on March 31, 2023, but it actually took effect on July 27, 2023, and included a clause that appeared to some to allow Zoom to use user data and customer content for AI training purposes without customer consent.